They will repair or replace the unit depending on what they find the fault to be. If installed and used correctly, you will need to contact Bristan on 01827 254144 to arrange an engineer's visit. Call out for non-product faults or where no fault has been found with the product will incur a call-out charge. The guarantee only applies to products with a manufacturing fault. *Labour is provided by an approved Bristan Care service engineer or appointed representative. See Technical Data Sheets on for specific product guarantees.īristan Essentials Taps and Mixer Taps, Thermostatic Taps and Mixer Taps – 5 years parts, 1 year labour (gold, painted and other special finishes – 3 years finish).īristan Mixer Shower Valves and Accessories – 5 years parts, 1 year labour (gold, painted and other special finishes – 3 years finish).īristan Electric Showers and Power Showers – 2 years parts, 1 year labour.īristan Shower Pumps – 3 years parts, 1 year labour.īristan Commercial Taps and Showers – 1 year parts.īristan Kitchen Sinks – 25 years parts, 1 year labour (10 years parts for the Easyfit Kitchen Tap)

Updated guarantee applies only to products purchased on or after 1st April 2021. Please note that guarantees are only valid with proof of purchase and you can also register some of our showering products to take advantage of extended guarantee periods.īristan Bathroom and Kitchen Taps and Mixer Taps – 10 years parts, 1 year labour (gold, painted and other special finishes – 3 years finish). It's also why we offer solid guarantees so that, in the unlikely event of something going wrong, you have the peace of mind that the problem will be sorted easily and quickly.Īll of our Bristan products are covered by a guarantee, many of which include both parts and labour - so we'll send an engineer to fix the problem. That's Bristan design products that are easy to fit and use, and that are quality tested to make sure they won't let you down.

At Bristan, we want to make things as easy as possible for our customers.

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